JS
Good evening, John Smith!
Welcome to your SmartSupportAI workspace. Here's what's happening today.
Today
10/12/2025
Total Calls Today
247
+12% from yesterday
Issues Resolved
189
+8% from yesterday
Knowledge Articles
1,247
+15 from yesterday
Team Members
24
+2 from yesterday
System Status
Monitor system health and performance
AI Agent
99.9% uptime
Operational
Voice Processing
99.7% uptime
Operational
Knowledge Base
99.8% uptime
Syncing
ServiceNow Integration
99.9% uptime
Operational
Recent Call Activity
Latest interactions with the AI service desk agent
JS
John Smith
VPN Connection Issues
2 minutes ago • 3:45
Resolved
KB Article #8247